Last updated: July 31, 2026
This Cookie Policy explains how HotelDesk.app uses cookies and similar browser technologies on its website, customer account, checkout and related online services.
1. What cookies are
Cookies are small text files stored on your device when you visit a website. Session cookies normally expire after a limited period or when the browser session ends. Persistent cookies remain for a defined period or until you delete them.
First-party cookies are created by HotelDesk.app. Third-party cookies may be created by external services used for payments or other features.
2. How HotelDesk.app uses cookies
Cookies are used to keep the website secure, maintain login sessions, remember language and theme settings, store cookie choices and support account and checkout functions.
Optional analytics or marketing cookies are only used when they are enabled on HotelDesk.app and you have provided the required consent.
3. Essential and preference cookies
| Cookie | Purpose | Typical duration |
|---|---|---|
| HotelDesk session cookie | Maintains secure sessions, login status, forms, account and checkout activity. Its technical name may vary according to the website configuration. | Usually 120 minutes of inactivity |
| wsx_locale | Remembers the language selected on the website. | 1 year |
| wsx_theme | Remembers the selected light, dark or system theme. | 1 year |
| wsx_consent_id | Assigns a random identifier to the stored cookie-consent record. | 1 year |
| wsx_cookie_preferences | Remembers whether necessary, analytics and marketing categories were accepted or refused. | 1 year |
These cookies are required for requested website functions or to remember choices you make. Blocking them may prevent login, checkout, language, theme or cookie-preference features from working correctly.
4. Analytics cookies
Analytics cookies may be used to understand page visits, general website usage and technical performance. When analytics is enabled, it is used to improve HotelDesk.app content and services.
Analytics cookies are not placed before the required consent is provided. If no analytics service is configured, accepting this category does not create analytics cookies.
5. Marketing cookies
Marketing cookies may be used to measure campaigns or provide relevant promotional content. They are not required for the normal operation of HotelDesk.app and are not placed before the required consent is provided.
If no marketing service is configured, accepting this category does not create marketing cookies.
6. Third-party services
Payment providers or other external services opened from HotelDesk.app may set cookies on their own websites or checkout pages. Those cookies are controlled by the relevant provider and are governed by its own cookie and privacy policies.
HotelDesk.app does not control the lifetime or content of cookies placed directly by third-party websites.
7. Local browser storage
The HotelDesk application and remotely installed web module may use local browser storage to remember interface preferences such as language, theme, setup language and sidebar state. These values remain in the relevant browser or application storage and are not used as advertising trackers by HotelDesk.app.
8. Managing your choices
You can accept all optional categories or continue with essential cookies through the cookie banner. You can also remove stored cookies using your browser settings.
Deleting the cookie-preference cookies will cause the website to ask for your choices again. Browser controls can block cookies entirely, but essential parts of the website may stop working.
9. Consent records
When you save cookie choices, HotelDesk.app records a random consent identifier, the selected categories, date and time, IP address, browser user-agent and, when applicable, the associated account. This information is used to remember and demonstrate your cookie choices.
10. Changes to this Cookie Policy
This Cookie Policy may be updated when cookies, website features, service providers or legal requirements change. The latest version will be published on HotelDesk.app with its revision date.
11. Contact
For questions about cookies or privacy on HotelDesk.app, contact support@hoteldesk.app.