Frequently asked questions
Clear answers about editions, licensing, downloads, updates and support.
General
Yes. The product catalogue has separate signed releases for Windows and Linux, and your account only presents files compatible with your edition.
Yes. Free provides the essential reservation and room workflow with resource limits. You can upgrade from the customer area without creating another account.
The application sends the license or purchase code, product token, edition, machine identifier, platform and version to the secure verification endpoint.
You can deactivate an old device from the license page and activate another one, provided the activation limit is respected.
Yes. Stable, beta and alpha channels are separated by edition, operating system and architecture.
Open a support ticket from your customer account and select the relevant product and license.